Effective Date: 03/07/2025
At Web Crafts, we strive for complete client satisfaction. If you are not satisfied with a service, here’s how our refund process works:
1. Eligibility for Refund
- Refunds are only available for services not yet started or delivered.
- Once work has commenced or been delivered (e.g., website, SEO work), no refund is provided.
2. Non-Refundable Services
- Custom development work
- Marketing campaign budgets (e.g., paid ads)
- Consulting and strategy sessions
- Domain or hosting purchases
3. How to Request a Refund
- Email us at contact@webcrafts.cloud within 7 days of payment.
- Mention the reason and attach your order ID or invoice.
4. Processing Time
If approved, refunds will be processed within 7–10 business days to the original payment method.
5. Disputes
For any dispute or misunderstanding, we encourage you to reach out before filing a chargeback.
5. Contact Us
If you have questions, please contact us at:
Email – info@webcrafts.cloud
Phone – +19702584070